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Bank Reconciliation Executive

Collections Team

Time Management analytical 3 years
Summary: Handle reconciliation, resolve discrepancies, support collections, generate reports, and guide juniors. Strong Excel skills & 3+ yrs’ experience required.

Job Scope

  • Perform reconciliation of payments, claims, commissions/incentive, and fees, including track and resolve reconciliation discrepancies & monitor status of queries with internal and external contacts.
  • Review and prepare statement reconciliation while following-up to clear unidentified/unreconciled items.
  • Track, monitor and resolve collection and payment specific queries while referring to the appropriate stakeholders (Finance, Ops, & Management) for query resolution. -Investigate, discuss and resolve customer accounts issues and attend to queries raised by Head Collections & others related to outstanding collections.
  • Prepare, distribute and/or present monthly or bi-weekly reports.
  • Assist Team Leader/Manager to provide recommendations tied to analysis and assessment of credit risk and other ad hoc tasks/assignments.
  • Adhere to audit sampling guidelines and policies & procedures as per organization's standards and laid out SOPs.
  • Ensure timely delivery based on the agreed standard and productivity in order to meet Metrics on Accuracy, Productivity and TAT per agreed standards with internal to ensure the smooth and efficient deliveries.
  • Guide and review Junior's tasks/assignments.

Requirements

  • With a minimum of 3 years experience in bank reconciliation, data analysis or related fields.
  • Detail oriented, analytical, and inquisitive.
  • Proficient in Microsoft Excel and able to work with minimal supervision.
  • Experience in creating detailed reports.
  • Extremely organized with strong time management skills.

Interested in joining our collections team? Send your CV to career@dcap.my – we’d love to hear from you.